First, download the app! You can find the download links for iOS and Google Play Stores on our home page. Once downloaded you can create a Tera account with an email, Google login, or Apple login. When creating an account with an email address, simply put in your name, email address, and create a password.

Currently you are unable to change your profile information (name) on the Tera app.

If you set up your account with an email address and password, not a social id (Apple,Google), you are able to change your password for your Tera account. To change your password, navigate to the login in screen and click “Forgot Password”. You will then be prompted to enter in your email address. Within the email will be a link for you to update your password. If you set up your account with a social id (Apple, Google), then the password needs to be changed with your social media provider.

Unfortunately, at the current time you are unable to change your email address. We are addressing this ASAP, and this feature will be available soon. 

Your Tera account grants you access to our app. With an account you’ll also be able to set and save your preferences, and update them as well! Your preferences will drive a personalized marketplace for you where you can view all your favorite products and how they match up against your values.    In the future, your Tera account will also be able to grant you user access to our Website.