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Account - How do I change my profile information?If you wish to change your name, display name, bio, or upload a profile image navigate to account management in the tab bar. Once there click into “Account Settings”. Once here you will be brought to a webview page when you can click on “Profile Details”. In order to change your password or email address on the website you will also navigate to “Account Settings” - found under your Name.
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Account - How do I join the Tera movement?First, download the app! Once downloaded you can create a Tera account with an email. When creating an account with an email address, simply put in your name, email address, and create a password. You can also create an account online by simply clicking the “sign up” button in the top right corner of the website. From here, you can choose to sign up with your Gmail account, Facebook account, or just an email address.
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Account - How do I reset my password and/or email address?If you wish to change your password or email address follow these steps: Log in to Tera Click on “Hello Your Name” in the top right corner of the website From there click on “Account Settings” Lastly, click on “Account Details” **It is important to note that your email address will not change until you confirm it via email.
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Account - What does my Tera account enable me to do?Your Tera account grants you access to our marketplace of rated products. Browse by different categories to find the perfect product for you or someone else. Your Tera account also grants you access to our Website. On the site you will be able to view and comment on original, and reposted, content centered around healthy and sustainable living. You will also have access to our suite of tools which includes the Carbon Calculator and the download Shopping Coach Extension.
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App Use - Why does Tera use ECHA and GHS databases?We utilize product & ingredient information from retailers and/or brands sites and analyze it against industry standard data such as ECHA (European Chemicals Agency) and GHS (Global Harmonized System of Hazard Classification). You might be wondering why we wouldn't use a chemical classification system from the United States; well, unfortunately the U.S. does not have one. So we use ECHA and GHS, which are the most robust chemical classification systems in the world.
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App Use - Does Tera promote any brands or products?Currently we do not get paid to promote any products or brands. However, we are exploring the possibility of allowing paid advertisements from targeted brands that meet our stringent criteria in order to better cover our costs. Our workers need to be paid in order to keep the Tera ecosystem up and running! We do promise though, that no advertisements will ever affect our unbiased analysis of every product.
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App Use - Will Tera be introducing more stores/marketplaces?Yes! Currently only Amazon is available for customers to shop at through our app, but we are working diligently to add more stores. If you have a store you want added please see our feedback form.
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App Use - Will more product categories be added anytime soon?Yes! More product categories are always on the way. The next big category we plan to introduce is Food.
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App Use - Is the Tera App free to use?Yes! The Tera app is currently free to use.
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App Use - Where is the Tera app available?The Tera app is currently available on iOS operating systems. We are currently working on making it available for Android.